Order incorrect.118253

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mdeca
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My magical/paranormal name...: Giselle

Order incorrect.118253

Postby mdeca » Fri Apr 07, 2017 10:41 pm

Hey Ash,

I placed an order for a custom spell. It was meant to be bound to one person's spirit and not cross-bridged. I sent several emails and received no answer...but my later emails were answered.

Please help.


Never let your guard down. You expect the battle to be fair?

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Kaliopia
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Re: Order incorrect.118253

Postby Kaliopia » Fri Apr 07, 2017 11:41 pm

medeca, you'll need to put in a help desk ticket for order issues because they can't be posted here. Ash and Mags most likely won't see it especially after it get buried. Also, please don't post in anyones personal blogs. Only that person can post in their blog. I'll archive this thread after giving you some time to see this post.

24. If you have questions about orders related to shipping address, wait time, order changes, or anything else that ONLY a CH Creepy Crew member or Ash & Magnolia can answer, you must use the "Support" link in the shop or email support@creepyhollows.com for assistance. Any thread related to these situations will be removed because the Forum is not monitored for order questions.



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mdeca
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Posts: 26
Joined: Fri Mar 24, 2017 3:55 am
You are...: in the learning process
Number of Spirits: 19
Spelled Number: 32
Your favorite spirit to work with: Isis, WR, CRT WIND
If I could be anything, I would be...: Goddess
My super power would be...: Ability to shape-shift
My magical/paranormal name...: Giselle

Re: Order incorrect.118253

Postby mdeca » Fri Apr 07, 2017 11:48 pm

I see. I understand. But no one is answering. What else am I suppose to do?


Never let your guard down. You expect the battle to be fair?

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Kaliopia
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Posts: 2529
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You are...: experienced
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If I could be anything, I would be...: Vampire
My super power would be...: Read other's minds
My magical/paranormal name...: Kalliopi Amethyst Rayne

Re: Order incorrect.118253

Postby Kaliopia » Sat Apr 08, 2017 1:30 am

mdeca wrote:I see. I understand. But no one is answering. What else am I suppose to do?


Have you put in a help desk ticket and did you set it as a high or emergency priority? They're most likely not going to see it here and mods have no connection with the store, so we can't relay any forum messages to them....that's why Mags set the rule not to post store issues in the forum.



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mdeca
new here
new here
Posts: 26
Joined: Fri Mar 24, 2017 3:55 am
You are...: in the learning process
Number of Spirits: 19
Spelled Number: 32
Your favorite spirit to work with: Isis, WR, CRT WIND
If I could be anything, I would be...: Goddess
My super power would be...: Ability to shape-shift
My magical/paranormal name...: Giselle

Re: Order incorrect.118253

Postby mdeca » Mon Apr 10, 2017 10:03 pm

AmethystRayne wrote:
mdeca wrote:I see. I understand. But no one is answering. What else am I suppose to do?


Have you put in a help desk ticket and did you set it as a high or emergency priority? They're most likely not going to see it here and mods have no connection with the store, so we can't relay any forum messages to them....that's why Mags set the rule not to post store issues in the forum.


No, but I will. However, I seen others posts explaining an issue with their orders and receiving a response so I didn't think anything of it.


Never let your guard down. You expect the battle to be fair?

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darkwing dook
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Re: Order incorrect.118253

Postby darkwing dook » Tue Apr 11, 2017 3:42 am

mdeca wrote:No, but I will. However, I seen others posts explaining an issue with their orders and receiving a response so I didn't think anything of it.

Which other posts? Can you provide the links to those posts here?


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