I got a notification saying "Error: Order processing error! Payment processor can not process your order. Data is invalid. Please contact administrator and report the error(s)."
Has anyone ever got something like this before / And yea I have sent a ticket but just wondering if I'm not the only one..
Some error happened right after I finished my order
- ☆Aytide☆
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Can you tell me if this was on the CH Shop or BOTP Marketplace?
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Magnolia.
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- ☆Aytide☆
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On the CH shop. I don't really know about the BOTP marketplace...
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we pray to you to swallow our breath
- ☆Aytide☆
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Just wondering can I try to reorder or should I wait for the respond to my ticket? /
Santa Muerte, Saint Death,
we pray to you to swallow our breath
- Magnolia
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If you opened a helpdesk ticket then please check the ticket and respond to any questions there
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Magnolia.
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Magnolia.
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- ☆Aytide☆
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Okay, I'm opening it right now! Thank you for your respond
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- gentleangelwhisperer
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In your shop account in your order history does it say failed because if it does then that usually means the payment hadn't gone through...(meaning you should place the order again)...but of course double check with the help desk just to make sure
- ☆Aytide☆
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No it didn't even appear in my order history. But don't worry I have re-ordered it last night it worked perfectly fine xD thx for your advice
Santa Muerte, Saint Death,
we pray to you to swallow our breath