This hasn't worked for me, been down for days now and it keeps showing as being updated and to check back soon. This is for both my andriod and my windows 7 pc using google chrome. D:wendyw26 wrote:I have been having trouble with the help desk for a few days now. I use Firefox on my laptop. I clicked on the link above and it brought me right to the help desk! Thank you!!!Likes2Read wrote:When I saw this thread, I headed over to the shop to attempt to open a HD ticket. I clicked the "Open a Ticket" link and was directed to this URL: http://shop.creepyhollows.com/support/tickets/contact/
I was able to open the entry form for a HD ticket with no error. I have got the most current version of Chrome (as I have my browsers update themselves automatically).
Edit to add: this was with Windows 7 on my laptop.
http://shop.creepyhollows.com/support/tickets/contact/
Issues with creating Helpdesk tickets
- x3KittenBlackx3
- new here
- Posts: 39
- Joined: Fri Mar 18, 2016 4:25 am
- 8
- You are...: in the learning process
- If I could be anything, I would be...: Dragon or Angel
- My super power would be...: Ability to fly
- Zodiac:
"We are all students, for life will always teach us there is more to learn."
- Lacuna
- neophyte
- Posts: 153
- Joined: Mon Jan 02, 2017 2:53 am
- 7
- You are...: in the learning process
- Male/Female: Male
- Number of Spirits: 35
- Spelled Number: 80
- Your favorite spirit to work with: Hellhound & Wood Elf
- If I could be anything, I would be...: Adam Sandler
- My super power would be...: Read other's minds
- My magical/paranormal name...: Lacuna
- Zodiac:
No 404s here, just a page in plain text that says "Our support area is being updated. It will be available again shortly."
Windows Phone 10, Edge.
Windows Phone 10, Edge.
Jump through the mirror, leave fear behind.
- GoldenAitvaras
- neophyte
- Posts: 204
- Joined: Sat Apr 22, 2017 7:06 am
- 7
- You are...: new to this
- Number of Spirits: 32
- Your favorite spirit to work with: Dragons & Fae
- If I could be anything, I would be...: Water Dragon
- My super power would be...: Ability to shape-shift
- Zodiac:
Creepyhollows support has not been responding to my messages so i sent them a ticket yesterday but i had problems logging in . After it directed to me to the ticket page i had tried to log in when i thought i was already logged in so i checked on the shop and i was , then i just tried to log in again on the ticket page and it wouldn't let me ( even after i changed my password ) . So do i need to make a new account just to submit a ticket to creepyhollows support? I was able to send a ticket but not able to login and i don't know if creepyhollows got my ticket because they stopped responding to my messages.
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- neophyte
- Posts: 158
- Joined: Tue Nov 03, 2015 5:00 am
- 8
- You are...: new to this
- Number of Spirits: 1
- Spelled Number: 1
- Your favorite spirit to work with: positive
- If I could be anything, I would be...: positive
- My super power would be...: See spirits in true form
- My magical/paranormal name...: im not sure
HI
I CANT SEE MY OLD TICKETS OR NEW ONES FOR HELP DESK SUPPORT
I HAVE CLEARED MY BROWSER GOOGLE CHROME ,INTERNET EXPLORER AND ALL I GET IS I HAVE TO PUT IN MY E-MAIL TO GET THE HISTORY OF MY TICKETS ,THEN I CLICK ON A LINK AND IT NEVER SHOWS UP
I CANT JUST GO RIGHT TO MY TICKETS I MADE IT WONT TAKE ME THERE
I HAVE HAD THIS PROBLEM FOR 3 DAYS
I CANT SEE MY OLD TICKETS OR NEW ONES FOR HELP DESK SUPPORT
I HAVE CLEARED MY BROWSER GOOGLE CHROME ,INTERNET EXPLORER AND ALL I GET IS I HAVE TO PUT IN MY E-MAIL TO GET THE HISTORY OF MY TICKETS ,THEN I CLICK ON A LINK AND IT NEVER SHOWS UP
I CANT JUST GO RIGHT TO MY TICKETS I MADE IT WONT TAKE ME THERE
I HAVE HAD THIS PROBLEM FOR 3 DAYS