Need support help

kiah911
new here
new here
Posts: 3
Joined: Fri May 11, 2018 10:57 pm
You are...: a practitioner
Male/Female: Male
Number of Spirits: 0
Spelled Number: 3
My super power would be...: Read other's minds

Need support help

Postby kiah911 » Fri May 11, 2018 11:15 pm

When I was making my first purchase I had no options for the custom spirit. I sent a request in the notes when I purchased it and I added the correct address into the notes of the buy. I also sent an email to support letting them know there is an issue but I have not heard anything back. I got an email confirmation that Juno is taking care of my request and that was it. Can someone help me :/



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CrashingDown
active contributor
active contributor
Posts: 650
Joined: Thu Aug 17, 2017 5:55 pm
You are...: in the learning process
Number of Spirits: 78
Spelled Number: 100
Your favorite spirit to work with: Djinn
If I could be anything, I would be...: Dragon
My super power would be...: Ability to shape-shift
My magical/paranormal name...: A secret.

Re: Need support help

Postby CrashingDown » Sat May 12, 2018 1:21 am

There's no support for orders here on the forum. You have to contact the shop. Use support@creepyhollows.com or contact Juno through her email. You can see all the support staff email's listed here:

https://shop.creepyhollows.com/Creepy-Crew.html


"Try not to become a man of success, but rather try to become a man of value." --Albert Einstein

kiah911
new here
new here
Posts: 3
Joined: Fri May 11, 2018 10:57 pm
You are...: a practitioner
Male/Female: Male
Number of Spirits: 0
Spelled Number: 3
My super power would be...: Read other's minds

Re: Need support help

Postby kiah911 » Sat May 12, 2018 3:17 am

Wow thanks for that!!!! :)



kiah911
new here
new here
Posts: 3
Joined: Fri May 11, 2018 10:57 pm
You are...: a practitioner
Male/Female: Male
Number of Spirits: 0
Spelled Number: 3
My super power would be...: Read other's minds

Re: Need support help

Postby kiah911 » Sun May 13, 2018 9:19 pm

How long do they take to respond? I’ve sent several emails over the past few days with no response




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