Creepy Hollow

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Creepy Hollow

Postby SpiritFinder » Fri Nov 03, 2017 6:15 am

Having so much trouble staying logged in.Can't access tickets.Is Creepy Hollow broken or what?



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CrashingDown
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Re: Creepy Hollow

Postby CrashingDown » Fri Nov 03, 2017 7:03 am

Their website has been pretty borked lately. I know it's an irritant, but just keep trying. I think they have some tech people fiddling on the back end these past few days and it's resulted in a few issues with people being able to access different parts of the site.

If you know how, you might also try clearing the cache on your browser.

Worst comes to worst, you can also submit a ticket directly by emailing support@creepyhollows.com instead of through the website.


"Try not to become a man of success, but rather try to become a man of value." --Albert Einstein

Marcia
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Re: Creepy Hollow

Postby Marcia » Fri Nov 03, 2017 12:01 pm

Tried that no response.



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Re: Creepy Hollow

Postby SpiritFinder » Fri Nov 03, 2017 2:16 pm

Thanks.



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DeeArtLover
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Re: Creepy Hollow

Postby DeeArtLover » Fri Nov 03, 2017 3:43 pm

They are updating their ticket area, no clue when it will be open again



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Re: Creepy Hollow

Postby SpiritFinder » Fri Nov 10, 2017 7:08 am

Any update on the helpdesk when it will be opened again?



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Kitsune
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Re: Creepy Hollow

Postby Kitsune » Fri Nov 10, 2017 7:11 am

Make sure your pc, phone, or whatever platform you're on allows cookies. The cookies are what keep your info logged in until it expires or you log out. There are a few ways to check this and make sure that you are allowing CH to use cookies.


"Frustration is simply 'I can't'. Hate is simply 'I'm not'. Fear is simply 'I won't'. Negative emotions stem from resistance, and when you flow with the current rather than against it, that negativity will dissolve and your life will improve." ~Kitsune, companions, and friend

"Do not meddle in the affairs of Dragons, for you are crunchy and taste good with ketchup"

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Re: Creepy Hollow

Postby Aurum » Fri Nov 10, 2017 2:52 pm

Helpdesk has been working for me for several days now



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Re: Creepy Hollow

Postby SpiritFinder » Sat Nov 11, 2017 7:33 pm

I'm referring to answering and reading tickets.



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Flyingfish90
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Re: Creepy Hollow

Postby Flyingfish90 » Sun Nov 19, 2017 12:41 am

In case no one got their daily newsletter announcing so, the Help desk is back up! :)


“It is our choices that show what we truly are, far more than our abilities.”

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