the latest from ebay regarding feedback
Posted: Wed Jul 16, 2008 4:47 pm
Hi all,
I just got this from my ebay Confidential newsletter, looks like they may have to eat their words!
It's finally happened: eBay has admitted they may have
been wrong in causing heartache, loss of credibility, pain
and suffering, lost profits to previously loyal eBay sellers.
Okay, that introduction's a bit OTT and, all I really
wanted to say is that eBay have bowed to sellers'
complaints about neutral feedback scoring exactly the
same as negative feedback in a seller's overall positive
feedback percentage. Some time towards the end of
August only negative points will impact on positive
feedback scores and all neutral points previously
affecting overall positive feedback percentage will be
removed from the equation. So if you had 100% positive
feedback before the new rules came into play and the
odd neutral point has reduced your perfect feedback
rating, very shortly you'll be back to 100% - as long as
you don't incur negative feedback before the end of
August! So be careful!
Apparently, eBay is also considering a U-turn on recent
changes to how 'About Me' pages operate. A short
while ago eBay members could link to outside eBay sites
via their 'About Me' pages, and even include sign-up
boxes to outside eBay newsletters and mailing lists
which helped many sellers grow a mailing list for outside
eBay sales.
Very recently all that changed and today no links at all
are allowed in 'About Me' pages, no sign-up boxes
either. Also very recently, I received news that eBay
may be reverting back to the old system of allowing
outside links and sign-up boxes in 'About Me' pages.
I just got this from my ebay Confidential newsletter, looks like they may have to eat their words!
It's finally happened: eBay has admitted they may have
been wrong in causing heartache, loss of credibility, pain
and suffering, lost profits to previously loyal eBay sellers.
Okay, that introduction's a bit OTT and, all I really
wanted to say is that eBay have bowed to sellers'
complaints about neutral feedback scoring exactly the
same as negative feedback in a seller's overall positive
feedback percentage. Some time towards the end of
August only negative points will impact on positive
feedback scores and all neutral points previously
affecting overall positive feedback percentage will be
removed from the equation. So if you had 100% positive
feedback before the new rules came into play and the
odd neutral point has reduced your perfect feedback
rating, very shortly you'll be back to 100% - as long as
you don't incur negative feedback before the end of
August! So be careful!
Apparently, eBay is also considering a U-turn on recent
changes to how 'About Me' pages operate. A short
while ago eBay members could link to outside eBay sites
via their 'About Me' pages, and even include sign-up
boxes to outside eBay newsletters and mailing lists
which helped many sellers grow a mailing list for outside
eBay sales.
Very recently all that changed and today no links at all
are allowed in 'About Me' pages, no sign-up boxes
either. Also very recently, I received news that eBay
may be reverting back to the old system of allowing
outside links and sign-up boxes in 'About Me' pages.