CH helped me a lot, because as where I'm living, in Belgium, Europe, it's difficult to find information about this subject. Everything about spirits, magic, etc, ... Thanks to CH forum, I can ask here any question I have about those subjects. There are many experienced people on this forum who can help you out. It's great that even if you 2, Ash and Mags are probably busy, there are still many others out here. That's great about the forum, that people you never met in real life, probably living all over the world, always come back to this place and provide you with answers. CH has proven itself to be a large spirit keeping family. (Well, we even get free gifts with the mass sessions.) Next to that, CH probably opens for many of us the portal to a more mysterious world. This portal that many of us closed off by growing up in what people call reality, has opened again. It is like:' Open Sesame,' and we walk into a world with dragons, fairies, angels, vampires... This forum provides us with information, but it's also the stronghold we can seek shelter in. It's a place, you can call home really. A big broomcloset you share with many others. It's practically like Hogwarts, just real.
The shop is great as well. The low prices are fabulous of course. If your shop didn't exist, I would only have like... 8 spirits of my 22 spirits strong family. And the great thing is that you sell many different spirits and even entities. We don't have Walmarts in Belgium, but I would compare you to Ikea or Makro. Well, it's kinda the same, you go to the shop looking for one thing, and then you go home with more things than you planned. :p And the fact that you're based in Florida, the USA, makes it more fun to wait for my packages to arrive. Like some of us already have mentioned, the post office probably thinks I too have an aunt & uncle, named Magnolia & Ash, living in Florida.
Next to that, you also offer various things in the shop... and the gifts you receive with every order are always nice. If I have questions about anything, which the forum can't provide answers for, I go to the helpdesk. Not every seller I have bought a spirit from, was so kind too answer me right back in 24h.
So I would say, keep up the good work, Uncle and aunty West!