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URGENT HELP PLEASE NEEDED.

Posted: Tue Sep 05, 2017 8:08 pm
by HUNCHO
WHEN I WANT TO FINISH MY ORDER IT WRITES:-

Shipping method
FedEx Realtime shipping rate calculation service returned the following error:
Package 1 - Weight is missing or invalid.


I THINK YOU ALL KNOW THIS PART, WHERE IT GOES ON INTERNATIONAL SHIPPING $$$,.....BIND TO SPIRIT $000......BUT AT THE TOP IT STATES THAT AND I CANNOT FINISH MY ORDER, I DONT KNOW WHY.....

ANY HELP HERE.... WHAT IS INVALID??? ANY SOLUTIONS FOR THIS

Re: URGENT HELP PLEASE NEEDED.

Posted: Tue Sep 05, 2017 10:05 pm
by darkwing dook
Mmmh,

Is there any item in the order that require shipping?
I usually had that message when there's no item to be shipped, or when I paid layaway orders. In those cases, I think you can choose "No shipping is required" option.

Re: URGENT HELP PLEASE NEEDED.

Posted: Wed Sep 06, 2017 8:19 am
by Ryla
I had this problem, when I tried to check out with a pendulum in my shopping cart.

Re: URGENT HELP PLEASE NEEDED.

Posted: Fri Sep 08, 2017 1:00 pm
by HUNCHO
There is nothing that requires shipping, i am buyinga a Class; its called "Connection to Spirits part 1" so i think it is only downloadable...there is nothing to be shipped, is there anything i can do??? I asked the HD tickets, they told me to open a new order but it just keeps on bringing the same message Mr DarkWing...

Hey guys any solution????

Re: URGENT HELP PLEASE NEEDED.

Posted: Fri Sep 08, 2017 1:41 pm
by darkwing dook
HUNCHO wrote:There is nothing that requires shipping, i am buyinga a Class; its called "Connection to Spirits part 1" so i think it is only downloadable...there is nothing to be shipped, is there anything i can do??? I asked the HD tickets, they told me to open a new order but it just keeps on bringing the same message Mr DarkWing...

Hey guys any solution????
Mmm, did you mean this one?:
https://shop.creepyhollows.com/CREATING ... -PT-1.html

In that case, yes it is supposed to be downloadable, thus you can ignore that message and choose "No shipping required - Nothing will be shipped! DO NOT CHOOSE THIS OPTION UNLESS EVERYTHING IS BOUND TO SPIRIT!" in the Shipping Method section. At least in my experience, there hasn't been any problem with the past orders, even with that message appearing in the Checkout page : )

Re: URGENT HELP PLEASE NEEDED.

Posted: Fri Sep 08, 2017 2:43 pm
by HUNCHO
Yes it is....let me go and try i will notify you soon