Great Spirits but Bad Customer Service

Talk about your fav or not so fav auctions and listings
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Samsara
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Re: Great Spirits but Bad Customer Service

Postby Samsara » Tue Jan 19, 2016 8:11 pm

Anteros wrote:Hi Samsara,
I have PM you :)

Hi, I didn't get it.


"Man is what he sees in other people."

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Jimy
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Re: Great Spirits but Bad Customer Service

Postby Jimy » Tue Jan 19, 2016 8:13 pm

It seems common for many running a paranormal shop to lack professionality in this matter.
I believe, that after giving someone many chances, it's ok to publish their name along with your experience. Not just ok, but it should be done, as to warn others and to make the sellers aware, that this is not acceptable. After all, the seller still has the chance after a bad review to turn things in their favour, if they really care and treat a bad review accordingly. If they however don't care, then why should the customer care for their reputation and avoid naming them?


A male chatting with his succubus:
- You know, you are ridiculously attractive for a devil woman.
- I know, but thanks for saying so. Devil women have feelings too!
- Are you ... going to kill me?...
- Yes... but you'll enjoy it!
- ... ok!

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Samsara
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Re: Great Spirits but Bad Customer Service

Postby Samsara » Tue Jan 19, 2016 8:22 pm

Because it's not unheard of for a petty practictioner to launch an attack. And I do not feel safe allowing another members to engage publicly about these people.

CH has been the target of many who get upset about honest feedback their members write. I'm not about to repeat history.

My problem isn't with the spirit but those who do not know the difference between right and wrong.


"Man is what he sees in other people."

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Jimy
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Re: Great Spirits but Bad Customer Service

Postby Jimy » Tue Jan 19, 2016 8:26 pm

Samsara wrote:Because it's not unheard of for a petty practictioner to launch an attack. And I do not feel safe allowing another members to engage publicly about these people.


If someone did that for publishing a honest review, I would make this thing also public.
But that's just my opinion on things.


A male chatting with his succubus:
- You know, you are ridiculously attractive for a devil woman.
- I know, but thanks for saying so. Devil women have feelings too!
- Are you ... going to kill me?...
- Yes... but you'll enjoy it!
- ... ok!

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surest
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Re: Great Spirits but Bad Customer Service

Postby surest » Tue Jan 19, 2016 8:34 pm

Marilee wrote:You can bypass PayPal and dispute the charge through your credit card (if you used a credit card with PayPal which I would advise all who use PayPal to do). I had to do this once and was VERY grateful that I used a credit card with my PayPal account and NOT my bank account.

Hello! How does this work? Can someone explain, interesting to know please.

Esoteric scientist



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Samsara
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My super power would be...: Read other's minds

Re: Great Spirits but Bad Customer Service

Postby Samsara » Tue Jan 19, 2016 8:50 pm

Jimy wrote:
Samsara wrote:Because it's not unheard of for a petty practictioner to launch an attack. And I do not feel safe allowing another members to engage publicly about these people.


If someone did that for publishing a honest review, I would make this thing also public.
But that's just my opinion on things.


I could, but I'd give them a fair chance to fix this and get off their high horse. These issues are expressed in the sellers review thread. Just see who ever has been taking too long and avoid them. They are just too busy for you. It's the safest path to sanity.


"Man is what he sees in other people."

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MoonSpiritBoutique
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Re: Great Spirits but Bad Customer Service

Postby MoonSpiritBoutique » Tue Jan 19, 2016 8:52 pm

It's frustrating that I've been hearing more and more about these sort of issues. It definitely makes me cautious to place orders. CH already pushes it with 40+ days without shipment, but I can't imagine waiting any longer...

For those interested, Paypal has changed their policies. You now have 180 days from purchase to open a case. If it's past that date, you can contact Paypal and they may open the case if there is substantial evidence that you have not received your product or a refund.


Image

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Anteros
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Re: Great Spirits but Bad Customer Service

Postby Anteros » Tue Jan 19, 2016 8:54 pm

Samsara wrote:
Anteros wrote:Hi Samsara,
I have PM you :)

Hi, I didn't get it.

My mistake 1e
I sent it again.


I used to know things

Marilee
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Re: Great Spirits but Bad Customer Service

Postby Marilee » Tue Jan 19, 2016 9:00 pm

When you set up your PayPal account, you "choose how you prefer to pay in stores". I have my credit card chosen. However, I did not even give PayPal my bank information, because I found that they were trying to use it as my preferred method thereby forcing me to abide by their rules for dispute that protect sellers more than buyers. I hope this helps. After having a very bad experience with an Etsy seller during which both Etsy and PayPal told me they couldn't help because too much time had lapsed, this is the ONLY way I will use PayPal. Etsy did close the seller's shop permanently, because she was clearly attempting fraud and stalling so that she could get away with it. My credit card company stepped in and got the money back from PayPal.



Marilee
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Re: Great Spirits but Bad Customer Service

Postby Marilee » Tue Jan 19, 2016 9:04 pm

MoonSpiritBoutique wrote:For those interested, Paypal has changed their policies. You now have 180 days from purchase to open a case. If it's past that date, you can contact Paypal and they may open the case if there is substantial evidence that you have not received your product or a refund.


If this is true, that's a much needed change. Most sellers are ethical, but, unfortunately, there are some that we need protection from.




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