Unable To Submit Ticket

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SeaWitch
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Unable To Submit Ticket

Postby SeaWitch » Fri Jul 29, 2016 9:01 pm

There seems to be a mistake with an order I recently made, but when I go to submit a ticket, it won't allow me to enter any text in the question area. Is anyone else experiencing the same issue?


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1 Loch Ness, 2 Werewolves, 1 Duojna, 1 Gregori Watcher, 4 Hellhounds, 1 Pegasus, 1 Cwn Annwn, 1 Amarok, 2 Cerberuses, 3 Einherjars, 1 Draugr, 1 Sanguine Vampire, 1 Grim Reaper, 1 T-Rex, 1 Fenrir, 1 Viking Warrior, 1 Wolf Servitor, 1 Mermaid/Vampire Hybrid, 1 Human Assassin, 1 Cu Sith, 1 Okami, 2 Character Bindings, 1 Bone Dragon, 1 Ghostie Alpha, 1 Incubus, 1 Succubus, 1 Wraith

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CatLoafCreations
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Re: Unable To Submit Ticket

Postby CatLoafCreations » Sat Jul 30, 2016 2:44 am

BinariesOfDreamsAndInk wrote:There seems to be a mistake with an order I recently made, but when I go to submit a ticket, it won't allow me to enter any text in the question area. Is anyone else experiencing the same issue?

I did this morning, wrote to Magnolia at that time and alerted her to the issue. Last communication from her was that she would have tech support look into it.


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Rai
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Re: Unable To Submit Ticket

Postby Rai » Sat Jul 30, 2016 3:15 am

If you can't submit a ticket through HD at the shop. You can always just write an Email to support@creepyhollows.com it'll bypass the Ticket menu. However, you won't be able to set the Ticket's priority(it'll be default normal priority).


I am also known as Ravechaosknight.

For a Lady Knight and maidens fair.
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SeaWitch
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Re: Unable To Submit Ticket

Postby SeaWitch » Sat Jul 30, 2016 3:20 am

Ravechaosknight wrote:If you can't submit a ticket through HD at the shop. You can always just write an Email to support@creepyhollows.com it'll bypass the Ticket menu. However, you won't be able to set the Ticket's priority(it'll be default normal priority).


*Facepalm* Geez, why didn't I think of that before?! Thanks, Rave!


Spirit Family
1 Loch Ness, 2 Werewolves, 1 Duojna, 1 Gregori Watcher, 4 Hellhounds, 1 Pegasus, 1 Cwn Annwn, 1 Amarok, 2 Cerberuses, 3 Einherjars, 1 Draugr, 1 Sanguine Vampire, 1 Grim Reaper, 1 T-Rex, 1 Fenrir, 1 Viking Warrior, 1 Wolf Servitor, 1 Mermaid/Vampire Hybrid, 1 Human Assassin, 1 Cu Sith, 1 Okami, 2 Character Bindings, 1 Bone Dragon, 1 Ghostie Alpha, 1 Incubus, 1 Succubus, 1 Wraith

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Rai
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My magical/paranormal name...: Rai

Re: Unable To Submit Ticket

Postby Rai » Sat Jul 30, 2016 4:35 am

You are welcome, Binaries. lol


I am also known as Ravechaosknight.

For a Lady Knight and maidens fair.
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