Double login

Locked
Lux
acclaimed member
acclaimed member
Posts: 1425
Joined: Fri Jul 11, 2014 4:32 pm
Answers: 0
9
You are...: a master

I have been experiencing double login for a long time now. Is this a new feature or??

It is not fun that I have to put my login details twice, not because I make a typo but because that is what happens everytime I login. The system asks me to login again, the first time doesn't log me in.


CH Moderator
acclaimed member
acclaimed member
Posts: 1050
Joined: Sat Sep 27, 2008 9:20 pm
Answers: 0
15

Post made into topic.

When you login, do you click "Remember Me" box? If you click that, it might solve the problem.

Is this problem in mobile phone or computer?


Lux
acclaimed member
acclaimed member
Posts: 1425
Joined: Fri Jul 11, 2014 4:32 pm
Answers: 0
9
You are...: a master

I have tried your suggestion, but it still asks twice to log in. Using browser edge and desktop.


User avatar
Jessalynn
new here
new here
Posts: 16
Joined: Wed Feb 17, 2021 1:37 pm
Answers: 0
3
You are...: in the learning process
Number of Spirits: 13
Spelled Number: 0
Your favorite spirit to work with: All of mine :)
My super power would be...: Ability to shape-shift
It’s my birthday
Zodiac:

This has been happening to me as well for several days. I have the 'remember me' on so I don't have to type twice. I know this isn't any help tho lol


~Jessalynn

*5 Human Spirits. *1 Marid Djinn. *1 Sirinia Fae. *1 Gold Dragon. *1 Hellcat. *1 Galactic Being. *1Volk. *1 Fylgia. *1 Wraith
CH Moderator
acclaimed member
acclaimed member
Posts: 1050
Joined: Sat Sep 27, 2008 9:20 pm
Answers: 0
15

Angelik wrote: Tue May 18, 2021 3:56 pm I have tried your suggestion, but it still asks twice to log in. Using browser edge and desktop.
Please email CH support: support@creepyhollows.com

And tell them your problem. They will help you troubleshoot this.

Anyone else having same issue, please email support.


CH Moderator
acclaimed member
acclaimed member
Posts: 1050
Joined: Sat Sep 27, 2008 9:20 pm
Answers: 0
15

Jessalynn wrote: Tue May 18, 2021 4:08 pm This has been happening to me as well for several days. I have the 'remember me' on so I don't have to type twice. I know this isn't any help tho lol

Please email CH support: support@creepyhollows.com

And tell them your problem. They will help you troubleshoot this.

Anyone else having same issue, please email support.


Locked

Return to “Report CH Site Issues”