Hey I was just going through my account over on the shop second and was just exploring the point system that CH has and I saw that +19 were added and -19 were taken away the next day. I say “huh” that’s odd… I go to check the item and see it’s still awaiting payment. Does this mean something went wrong or am I just mistaken and I merely need to await for someone to check some box off.
Then again, the item was disconnected off by the flash sale so perhaps it was that?
I’m quite sure it’s me misunderstanding something as I got a email about the item being worked on, and if the item was canceled I would’ve gotten a email about it.
Just want to be sure here
“Pending Payment”
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Tarvos
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It appears that you may be referring to your points being deducted automatically upon making a new purchase. If this is the case, then it should indeed happen automatically. Regarding items purchased during the Flash Sale, if you paid for them during your order, they should still be reserved for you since they were available at the time of purchase.
If you've subscribed to something, I'm not sure if this is the case; it'll automatically charge your card at a specific time each month. You may notice it showing up as "awaiting payment" as the date approaches. I'm not familiar with any "pending payments," but it might be worth checking with your bank.
If you have any other concerns or questions, it may be best to reach out to CH through their help desk rather than on the forum. The forum is more so for sharing discussions and ideas rather than seeking specific help related to their shop.
If you've subscribed to something, I'm not sure if this is the case; it'll automatically charge your card at a specific time each month. You may notice it showing up as "awaiting payment" as the date approaches. I'm not familiar with any "pending payments," but it might be worth checking with your bank.
If you have any other concerns or questions, it may be best to reach out to CH through their help desk rather than on the forum. The forum is more so for sharing discussions and ideas rather than seeking specific help related to their shop.
The dark is not a place to be afraid of.
It is a place to be explored.
The moon and the stars are friends, not foes.
They will guide you through the darkness and lead you right back home.
There are things in the dark that make it magical and mystical,
But they are also kind and peaceful creatures who want nothing more than to help you feel safe and loved.
It is a place to be explored.
The moon and the stars are friends, not foes.
They will guide you through the darkness and lead you right back home.
There are things in the dark that make it magical and mystical,
But they are also kind and peaceful creatures who want nothing more than to help you feel safe and loved.
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Although people have asked for help on here which I believe is fine. In this case, I advise to check your orders and under the awaiting payment one, tap contact seller & inquire there.
CH support is excellent to reach out to concerning orders & questions in general & should be able to help explain further why your points were deducted.
CH support is excellent to reach out to concerning orders & questions in general & should be able to help explain further why your points were deducted.
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For shop related matters, please contact CH support directly, email support using [email protected]Draz’Khal wrote: ↑Mon May 15, 2023 1:52 am Hey I was just going through my account over on the shop second and was just exploring the point system that CH has and I saw that +19 were added and -19 were taken away the next day. I say “huh” that’s odd… I go to check the item and see it’s still awaiting payment. Does this mean something went wrong or am I just mistaken and I merely need to await for someone to check some box off.
Then again, the item was disconnected off by the flash sale so perhaps it was that?
I’m quite sure it’s me misunderstanding something as I got a email about the item being worked on, and if the item was canceled I would’ve gotten a email about it.
Just want to be sure here
