Ok i have just made an order, i got 20% but not the 30% for sentio even though i applied for it and have over $300 spent on my account in total not today lol, anyway i also tried the convert bonus points that i had and never used, but didn't recieve the e-mail either for the discount, so all in all a bit disappointed, because i could of bought some more things.
ah well. ?
Sentio not working!
- fang1
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- Garvix
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I believe, and this is how the system should work, that in order for those discounts to take effect, it has to be approved by the Shop's staff... To prevent the abuse of someone coming in and clicking the Eterna membership getting 50% everything and placing an order... Only because they selected it in their profile seconds before...
Just take it as a lesson-learned at this point... I think that would be the best way to go about it...
Anyway, good luck on your future purchases...
-Xeritch-
Just take it as a lesson-learned at this point... I think that would be the best way to go about it...
Anyway, good luck on your future purchases...
-Xeritch-
The Universe is Hostile... So Impersonal... Devour to Survive.... So It Is, So It's always been....
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My sentio had been approved 2 weeks ago after recieving an e-mail profile update, but it didn't work when applied and neither did the gift certificate when added, even though when converted it mentioned sending to my e-mail address and wasn't.Xeritch wrote:I believe, and this is how the system should work, that in order for those discounts to take effect, it has to be approved by the Shop's staff... To prevent the abuse of someone coming in and clicking the Eterna membership getting 50% everything and placing an order... Only because they selected it in their profile seconds before...
Just take it as a lesson-learned at this point... I think that would be the best way to go about it...
Anyway, good luck on your future purchases...
-Xeritch-
- Garvix
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Well, the next step would be sending in an HD ticket, and/or someone getting to see this thread...
HD ticket... Better route probably... If you haven't already of course...
-Xeritch-
HD ticket... Better route probably... If you haven't already of course...
-Xeritch-
The Universe is Hostile... So Impersonal... Devour to Survive.... So It Is, So It's always been....
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will wait for online chat as tickets take ages to get sorted due to the high flux!Xeritch wrote:Well, the next step would be sending in an HD ticket, and/or someone getting to see this thread...
HD ticket... Better route probably... If you haven't already of course...
-Xeritch-
thanks.
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Did you maybe buy something that discounts don't apply to maybe? There a few listings that this is the case.
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no the items i boughts only gave me forum 20% off instead of sentio of 30%, plus gift certificate was turned into a gift certificate and not sent to my mail addy so i lost those as well, so all in all, i'm a bit disappointed.popbella wrote:Did you maybe buy something that discounts don't apply to maybe? There a few listings that this is the case.
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Um...on the bonus points...did you select the thing in the cart screen to redeem bonus points? ...cause...that doesn't turn them into a GC...that redeems them for a specific service. As for the sentio discount...I have that now and just checked to make sure and with $100 of merchandise in my cart, it shows a $30 discount. So double check what you ordered. If your discount upgrade was indeed approved, I think popbella may be right. You may have had something in the order that discounts do not apply to (such as the printed books).
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No i clicked on my bonus points to turn them into gift certificate with my e-mail on there, then they vanished off my account, never recieved an e-mail to say that they could be used as a gift certificate.Ashira wrote:Um...on the bonus points...did you select the thing in the cart screen to redeem bonus points? ...cause...that doesn't turn them into a GC...that redeems them for a specific service. As for the sentio discount...I have that now and just checked to make sure and with $100 of merchandise in my cart, it shows a $30 discount. So double check what you ordered. If your discount upgrade was indeed approved, I think popbella may be right. You may have had something in the order that discounts do not apply to (such as the printed books).
Ok maybe your right with having something in my cart that didn't apply.
thanks.
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Did you figure this out? If not, you can email me the order number and I can take a look.
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