creepyhollows wrote:I can certainly understand and we have a lot of staff members and sometimes things can become jumbled when people transcribe things from what we write to being in the Shop or Encyclopedia. It's human error. Hiring an editor for the site would cost a fortune... I know because you are not the first to suggest this and we looked into it. The average, for 200 pages of material, was $10,000. That is an average taken from 3 quotes we received. The CH site contains tens of thousands of pages between the Encyclopedia and Shop. To do the Shop & Encylopedia for most active articles & listings would cost about $500,000 in editing fees.

The Shop has been moved from software-to-software multiple times in ongoing efforts to accommodate the ever-swelling traffic and number of listings. In several moves all the listings had to be moved singularly at a time. Which, obviously, caused inconsistencies in a lot of things such as drop-down menus, selections, the preview description & long description confusion, etc. It took a team of 6 people moving individual listings over a month to move all the listings... that has been done twice. The same for the Encyclopedia. We are on our third piece of software to accommodate the articles in the Encyclopedia. They all had to be moved manually from the old software to the new software we have now. There were lost images, typos, errors of various nature, etc.

In both the Shop & Encyclopedia movements we have tried to go back and manually resolve the issues. It's an ongoing effort. Obviously it's no small task coupled with the daily, ongoing needs of keeping the entire site up and running. We really do our best to prioritize tasks that need to be completed.

If someone alerts us to a problem we do fix it ASAP. Right now this is the most logical task. I can understand the frustration in finding typing errors, spelling errors, etc but it's just simply impossible to pay an editor at this time.

As for the images... the Encyclopedia may still have some old images and we're actively working on updating images (you may have already noticed)... and the Shop features primarily images from a subscription we pay for monthly. The account is through a professional, business-oriented, image company which provides us the ability to use the images on the site. There are some listings that still have old images but as you've probably already noticed we have already begun updating those as well.

In the past we have offered for artists to submit artwork... the threads are likely still active here in the Forum. It usually generates a lot of interest but few results. If anyone wants to submit artwork they can, and we will link to your artist page on any site (if you have one, otherwise credit is name only). Otherwise, the only thing we can do is rely on the art subscription mentioned in the paragraph above.

creepyhollows wrote:You are all more than welcome to submit any artwork or submit any errors found on the site. We are responsive in fixing errors.

For artwork, when submitted by the artist, we provide a link back to the artist's page or we provide the name (whichever is preferred).

For editing, we all take turns, in an ongoing basis, of proofreading articles in the Encyclopedia or listings in the Shop at random. When we do find errors we fix them. We are in the process of updating all images site-wide to coincide with our subscription-based imagery so we are in full compliance. There are, quite literally, thousands of images all over the site so it is time consuming, but we are more than 3/4 of the way through the site at this point (it was an ongoing project of 2015 that spilled into 2016).