Help Desk

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Flyingfish90
neophyte
neophyte
Posts: 155
Joined: Fri Apr 14, 2017 8:14 pm
Answers: 0
6
You are...: in the learning process
Number of Spirits: 99
Spelled Number: 200
Your favorite spirit to work with: Immortal Hestia
If I could be anything, I would be...: Angel
My super power would be...: Ability to fly
Zodiac:

Is anyone else getting an error when trying to open a help desk ticket? It seems like there is some issue with the discounts and I tried to send a help desk ticket but the page wouldn't even open, it just gave me an "error 404" message.


“It is our choices that show what we truly are, far more than our abilities.”

“Happiness can be found in the darkest of times, if one only remembers to turn on the light.”

Keeper of: 7 angels, 1 Phoenix, 5 faeries, 1 Hippogryph, 1 Gryphon, 1 amphisbaena, 1 Volk, 1 Fylgia, 1 Duojna, 1 hippocampus, 1 arkan sonney, 2 dragons, 1 unicorn, 1 nixie.

Coming soon: Nephilim, Gargoyle, human spirit, Arkann sonney, woodland fae, several surprise reverse adoptions!
Rai
venerated member
venerated member
Posts: 2877
Joined: Tue Nov 18, 2014 3:37 am
Answers: 0
9
You are...: in the learning process
Male/Female: Male
Number of Spirits: 145
Spelled Number: 15
Your favorite spirit to work with: Drow/Centaurs/Alphas
If I could be anything, I would be...: A Serpentdragon
My super power would be...: Ability to shape-shift
My magical/paranormal name...: Rai
Zodiac:

Yep, it's down. Must be doing an update or maintenance or something.

You can bypass the helpdesk and send a message by email to [email protected]

This opens a ticket but bypasses the helpdesk page. You'll just use your email instead of the site.


I am also known as Ravechaosknight.

For a Lady Knight and maidens fair.
User avatar
Flyingfish90
neophyte
neophyte
Posts: 155
Joined: Fri Apr 14, 2017 8:14 pm
Answers: 0
6
You are...: in the learning process
Number of Spirits: 99
Spelled Number: 200
Your favorite spirit to work with: Immortal Hestia
If I could be anything, I would be...: Angel
My super power would be...: Ability to fly
Zodiac:

Rai the Kentauride Magnet, ಠ_ಠ wrote:Yep, it's down. Must be doing an update or maintenance or something.

You can bypass the helpdesk and send a message by email to [email protected]

This opens a ticket but bypasses the helpdesk page. You'll just use your email instead of the site.


Thank you so much!


“It is our choices that show what we truly are, far more than our abilities.”

“Happiness can be found in the darkest of times, if one only remembers to turn on the light.”

Keeper of: 7 angels, 1 Phoenix, 5 faeries, 1 Hippogryph, 1 Gryphon, 1 amphisbaena, 1 Volk, 1 Fylgia, 1 Duojna, 1 hippocampus, 1 arkan sonney, 2 dragons, 1 unicorn, 1 nixie.

Coming soon: Nephilim, Gargoyle, human spirit, Arkann sonney, woodland fae, several surprise reverse adoptions!
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Rusty Hinge
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neophyte
Posts: 123
Joined: Fri Jun 06, 2014 8:00 pm
Answers: 0
9
You are...: in the learning process
Number of Spirits: 5
Spelled Number: 0
Your favorite spirit to work with: All of them
If I could be anything, I would be...: Centaur or Faun
My super power would be...: Ability to shape-shift
Zodiac:

Good to know it's not just me!


Proud keeper of a faun, centaur, gryphon, fairy, two angels, and three immortals
User avatar
Flyingfish90
neophyte
neophyte
Posts: 155
Joined: Fri Apr 14, 2017 8:14 pm
Answers: 0
6
You are...: in the learning process
Number of Spirits: 99
Spelled Number: 200
Your favorite spirit to work with: Immortal Hestia
If I could be anything, I would be...: Angel
My super power would be...: Ability to fly
Zodiac:

Rusty Hinge wrote:Good to know it's not just me!

I didn't know there was a website update message board until after I posted this, and there were a couple people in there asking. They must of done an update. Everything seems put to rights now though 2hp


“It is our choices that show what we truly are, far more than our abilities.”

“Happiness can be found in the darkest of times, if one only remembers to turn on the light.”

Keeper of: 7 angels, 1 Phoenix, 5 faeries, 1 Hippogryph, 1 Gryphon, 1 amphisbaena, 1 Volk, 1 Fylgia, 1 Duojna, 1 hippocampus, 1 arkan sonney, 2 dragons, 1 unicorn, 1 nixie.

Coming soon: Nephilim, Gargoyle, human spirit, Arkann sonney, woodland fae, several surprise reverse adoptions!
Ekenshin
new here
new here
Posts: 72
Joined: Sun Apr 09, 2017 5:16 am
Answers: 0
6
You are...: in the learning process
Male/Female: Male
Number of Spirits: 16
Spelled Number: 25
My super power would be...: See spirits in true form
Zodiac:

Flyingfish90 wrote:
Rusty Hinge wrote:Good to know it's not just me!

I didn't know there was a website update message board until after I posted this, and there were a couple people in there asking. They must of done an update. Everything seems put to rights now though 2hp
I don't think its fixed (or it broke again) clicking on the "open a ticket" goes to an error page


User avatar
Catgirl2
venerated member
venerated member
Posts: 2345
Joined: Sat Apr 15, 2017 1:25 am
Answers: 0
6
You are...: in the learning process
Number of Spirits: 22
Spelled Number: 22
Your favorite spirit to work with: Masheba Shifter
If I could be anything, I would be...: Not quite sure?
My super power would be...: See spirits in true form
My magical/paranormal name...: I believe Catgirl may be it-a nickname I got years ago!
Zodiac:

I have been having an issue myself since the week end, my question isn't major-I just needed some clarification with/about something-but I do plan on contacting them when it becomes available which I assume the time will be right!


:3
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DeeArtLover
neophyte
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Posts: 312
Joined: Sun Aug 27, 2017 6:01 am
Answers: 0
6
You are...: new to this
Number of Spirits: 0
Spelled Number: 0
Your favorite spirit to work with: N/A
If I could be anything, I would be...: fox spirit
My super power would be...: Ability to shape-shift

Does that mean any tickets submitted before the help desk shut down are gone? XD I'll just re-submit after it's fixed, just wondering if they would still have the tickets cause i dont want to be a bug if they have them saved ya know?


User avatar
Catgirl2
venerated member
venerated member
Posts: 2345
Joined: Sat Apr 15, 2017 1:25 am
Answers: 0
6
You are...: in the learning process
Number of Spirits: 22
Spelled Number: 22
Your favorite spirit to work with: Masheba Shifter
If I could be anything, I would be...: Not quite sure?
My super power would be...: See spirits in true form
My magical/paranormal name...: I believe Catgirl may be it-a nickname I got years ago!
Zodiac:

That is a good question-I would submit it again to be sure-I noticed they get a lot some days so sending another won't hurt!


:3
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GoldenAitvaras
neophyte
neophyte
Posts: 203
Joined: Sat Apr 22, 2017 7:06 am
Answers: 0
6
You are...: new to this
Number of Spirits: 32
Your favorite spirit to work with: Dragons & Fae
If I could be anything, I would be...: Water Dragon
My super power would be...: Ability to shape-shift
Zodiac:

Creepyhollows has stopped responding to my messages that i sent to [email protected] . Has anyone been having any responses from them ? , I had sent them another message recently that seems to have been also ignored.


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