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Need support help

Posted: Fri May 11, 2018 11:15 pm
by kiah911
When I was making my first purchase I had no options for the custom spirit. I sent a request in the notes when I purchased it and I added the correct address into the notes of the buy. I also sent an email to support letting them know there is an issue but I have not heard anything back. I got an email confirmation that Juno is taking care of my request and that was it. Can someone help me :/

Re: Need support help

Posted: Sat May 12, 2018 1:21 am
by CrashingDown
There's no support for orders here on the forum. You have to contact the shop. Use support@creepyhollows.com or contact Juno through her email. You can see all the support staff email's listed here:

https://shop.creepyhollows.com/Creepy-Crew.html

Re: Need support help

Posted: Sat May 12, 2018 3:17 am
by kiah911
Wow thanks for that!!!! :)

Re: Need support help

Posted: Sun May 13, 2018 9:19 pm
by kiah911
How long do they take to respond? I’ve sent several emails over the past few days with no response