Checkout in the shop running slow

Locked
User avatar
gentleangelwhisperer
active contributor
active contributor
Posts: 571
Joined: Wed Oct 12, 2016 11:58 am
Answers: 0
7
You are...: in the learning process
Number of Spirits: 3
Spelled Number: 0
If I could be anything, I would be...: Angel
My super power would be...: Ability to fly
Zodiac:

Has anybody else experienced when trying to check out tonight that while the shop is running ok the checkout seems to be running slower than usual and it keeps timing out after you click to pay (the timing out then causes the orders to fail to place (I tried several times) ;(


CH Moderator
acclaimed member
acclaimed member
Posts: 1050
Joined: Sat Sep 27, 2008 9:20 pm
Answers: 0
15

Please inform CH by emailing, support@creepyhollows.com to alert them. Thank you.


User avatar
Magnolia
Site Admin
Site Admin
Posts: 14736
Joined: Fri Mar 28, 2008 4:53 pm
Answers: 0
16
You are...: a master
Number of Spirits: 10000
Spelled Number: 10000
Your favorite spirit to work with: Dragons
My super power would be...: Ability to shape-shift

We have been working on a huge upgrade to the shop for the last 2 years, and it's going to be an entirely new format and more responsive shop, but I fear that the upgrades they were working on yesterday may have caused this issue to happen :( I apologize for the hiccup in the checkout, but I did place several test orders and Paypal works as a payment method as do Gift Certificates :)


De lumière et aime

Magnolia.
Site owner

Knowledge is POWER
Locked

Return to “Report CH Site Issues”